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Privacy Policy
Privacy Policy
INTRODUCTION
eatHlos (“eatHlos”, “we”, “us”, or “our”) operates the website located at www.eatHlos.com and other related websites, domains, sub-domains and mobile applications with links to this Privacy Policy (collectively, the “Platform”). We operate an online platform to access and provide for various sports services such as searching for sporting venues, events and activities, booking sports venues, events and activities for individual(s) and group(s), reading and writing reviews, ordering sports equipment, make payments, see news updates and much more (hereinafter referred as “Services”) by enabling consumers, sports venues, coaches/trainers and sports equipment suppliers/vendors (hereinafter referred as individually “User” collectively “Users”), to connect with each other by signing up or as visitors of the Plaform.
We have developed this privacy policy (“Privacy Policy”) to explain how and why we collect, use, and disclose information from and/or about you when you use the Platform or our Services.
We respect your privacy and values, the trust you place in it. Set out below is our ‘Privacy Policy’ which details the manner in which information relating to you is collected, used and disclosed.
All visitors to the Platform are advised to read and understand our Privacy Policy carefully, as by accessing the Platform, you agree to be bound by the terms and conditions of the Privacy Policy and consent to the collection, storage and use of information relating to you as provided herein.
BY USING THE PLATFORM, YOU AGREE THAT WE CAN COLLECT AND USE YOUR PERSONAL INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY. BY USING THE PLATFORM, YOU AGREE TO THE CONTENTS OF THIS PRIVACY POLICY GIVE YOUR IRREOVACABLE CONSENT TO US FOR COLLECTING YOUR PERSONAL INFORMATION.
Our Privacy Policy explains:
We have tried to keep it as simple as possible, but if you are not familiar with terms like cookies, IP addresses, pixel tags and browsers, then read about these key terms first. Your privacy matters to us so please do take the time to get to know our practices and if you have any questions feel free to contact us by sending an email to support@eatHlos.com.
A. COLLECTION OF INFORMATION
To provide the best experience to you, we collect and store personal information provided by you from time to time on the Platform. When you contact us, we keep a record of your communication to help solve any issues you might be facing while using our Platform. The personal information that we may collect about you broadly falls into the following categories:
i. Information You Provide to Us
If you are a vendor, coach/trainer, sports venue, and/or event organizer:
If you are a sports enthusiast consumer:
Information you submit to the Platform for publication may be made publicly available on the Platform and therefore accessible by any internet user. You should exercise caution when deciding what information you submit to us for publication.
ii. Information That We Collect Automatically
iii. Information That We Receive from Third Parties
B. DISCLOSURE OR SHARING OF PERSONAL INFORMATION
We may disclose (or provide access to) personal information to the following categories of recipients:
We may provide aggregated or anonymized data to third parties, but when we do so, the information we share is in a de-identified format that does not personally identify you.
C. WHY WE COLLECT INFORMATION?
We will normally collect and process personal information about you only where it is:
If we collect and use your personal information in reliance on our legitimate interests (or those of any third party), this interest will normally be to operate our Platform and Services, manage our relationship with you and communicate with you as necessary to provide our Services to you and for our legitimate commercial interest, for instance, when responding to your queries, improving our Platform and our Services, undertaking marketing, or for the purposes of ensuring the security of our Platform and Services and detecting or preventing illegal activities such as fraud.
D. WHAT ARE YOUR DATA PROTECTION RIGHTS?
We make sure that you are fully aware of all of your data protection rights. Every User is entitled to the following:
a. The right to access
You have the right to request us for copies of your personal data, chargeable at the certain rate.
b. The right to rectification
You have the right to request us for correcting any information you believe is inaccurate and completion of any information you find to be incomplete.
c. The right to erasure
You have the right to request us to erase, remove or delete your personal data, under certain conditions.
d. The right to restrict processing
You have the right to request us to process your data as specified in this Privacy Policy.
e. The right to object to processing
You have the right to object us to process your data, unless and until it interferes with our rendering of Services to other Users of the Platform.
f. The right to data probability
You have the right to request us to transfer data that we collect directly to you or other Users as provided in this Privacy Policy.
E. RETENTION
We may retain your personal information as long as we have an ongoing legitimate business need to do so, for example, to provide Services to you, or as required or permitted by applicable laws, such as tax and accounting laws.
When we have no ongoing legitimate business need to process your personal information, we may either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
F. COOKIES
This section explains how we use cookies and similar technologies to recognize you when you visit our Platform.
i. What is a Cookie?
Cookies are small text files that uniquely identify your browser or device. The cookie is stored on your browser by website or apps that you visit. When you return to that website or app (or visit websites or apps that use the same cookies) these platforms recognize the cookies and your browsing device.
ii. Why we use cookies?
We use first- and third-party cookies for several reasons. Some cookies are required for technical and/or security reasons in order for our Platform to operate. We refer to these as "essential" or "strictly necessary" cookies. First party cookies are mainly served to enable basic functionality on our Platform; including web analytics cookies that help us understand how users use our web pages and how we can improve their use.
In addition, we also use social media cookies. You may register for Platform membership and "share" Platform content through social media such as Facebook and Twitter. Sometimes we embed videos from websites like YouTube. These websites have their own privacy policies which govern their use of information, which you can find on the respective websites.
We also use cookies to enable us to track and target the interests of Platform visitors to enhance the experience on our Platform by researching visiting patterns and conduct interest-based advertising; assisting our partners to track user visits to the Platforms; and to track progress and participation in promotions. We use first- and third-party cookies for these purposes.
iii. How to delete cookies?
We use cookies on the Platform to make sure you can use the Platform easily and enjoy the Services available on the Platform.
You can change your preferences by changing the settings in your browser. Most browsers will allow you to choose the level of privacy settings you want. This lets you control your cookie settings so that you can:
Deleting cookies or similar technologies means that any preference settings you have made on the Platform will be lost. Blocking all cookies or similar technology means functionality on the Platform will be lost. Please note that if you choose to refuse cookies or pixels you may not be able to use the full functionality of the Platform.
G. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time in response to changing legal, technical or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material Privacy Policy changes if and when this is required by applicable data protection laws.
Any changes to this Privacy Policy will be communicated by us posting an amended Privacy Policy on the Platform. Once posted on the Platform, the new Privacy Policy will be effective immediately. You can see when this Privacy Notice was last updated by checking the “last updated” date displayed at the top of the Privacy Notice.
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